Update: COVID-19 Temporary Employer / Employee Relief Scheme (“TERS”) system maintenance and payment delay

by Jacques van Wyk, Director; Andre van Heerden, Senior Associate; and Thabisa Yantolo, Candidate Attorney

The Unemployment Insurance Fund (“UIF“) published a notice on the UIF Covid-19 TERS online portal (“notice“). The notice provides the following:

1. The Covid-TERS system will undergo scheduled network maintenance from 11 September at 18:00 until 13 September at 20:00 and as a result, the system will be unavailable for the duration of this period;
   
2. There is currently a delay in the payment of TERS benefits in order for the UIF to mitigate the risks in the system identified by the Auditor General; and
   
3. The UIF will release a statement on when the payments will resume.

The notice may be accessed at: https://uifecc.labour.gov.za/covid19/covid19.